But We Have Some New Policies For COVID-19Read Our Response To COVID-19
We're A Different Cleaning Service. Check Out The Message From Our Founders Below:
The right tools make a big difference. Each Pro-Cleaner is outfitted with over $1000 in professional grade tools, supplies and gear - and it’s all eco-friendly!
Did we mention we really love using eco-friendly products? We have researched to find the most effective products that will keep your family and pets safe.
We want our customers to want to use us. You never sign a contract. You never pre-pay. We want our quality customer service to keep you coming back!
You're paying for the service - make sure it fits your life! You can cancel, edit, and change your appointments as much as you like. We're happy to work around your schedule.
CleaningPros is fully bonded and insured. We carry over double the recommended insurance in our industry. You can let us clean your home with total peace of mind.
We have invested in the long term trust of our customers. We have also been voted the #1 house cleaning service by Vue Weekly for 3 years in a row!
CleaningPros is partnered with BackCheck, Canada’s leading screening service. We do a full Canada wide check on all team members.
The price you receive from us always includes all fees and pricing (except tax). There are never any hidden surprises when you see your bill - just a clean home!
You Shouldn't Have To Pay For a Service You Don't Fully Enjoy
If you are unsatisfied with your service, let us know within 48 hours of the service in question. We will send a Pro-Cleaner back to handle any issues. No questions asked.
After your re-clean, if you’re still not satisfied, let us know within 24 hours of the re-clean. We will credit you back your full appointment cost. No questions asked. Solved.
Everyone makes mistakes at one time or another - even us. We have no problem admitting that, and we hope you will let us make it right if we blunder. Your satisfaction is our top priority!
Levi here! I can personally guarantee that you will have no issues if you happen to use our guarantee. If you have any issues, email me directly at [email protected] and we'll work together to solve your problem!
We wanted to build a quality house cleaning service based on honesty and transparency.
We may make mistakes, but we guarantee fanatical customer support and we will always make things right. If you are ever unsatisfied or have any questions, please e-mail Levi directly at [email protected]
Levi & Rhonda Koenig
Tell us what you want done and we'll give you the price. If your clean ends up taking less time, we will decrease your bill.
Tell us what your budget is and give us a list of cleaning duties. We will work down your list until your budgeted time is up.
Setup something regular, whether on a weekly, bi-weekly or monthly basis. Set and forget.
In-laws coming? Last minute dinner guests? Moving out of your home? We got ya covered.
Have customized timing needs? No problem. Just let us know and we will work with you to figure something out.