Cleaningpros / Privacy
1. Effective Date
This policy relates to the customer personal information collected by Homekind Ltd. and its associated brands. Throughout this policy, we collectively refer to our company and its associated brands as “Homekind”, “we”, “us” or “our”.
Homekind Ltd. fully owns and operates the following service brands:
All of our brands use the same centralized ‘Homekind system’. When you interact with any of our brands you are interacting with Homekind Ltd.. Certain data collected when you interact with one of our brands will be available when you interact with any of our other brands.
This policy applies to Homekind Ltd. and all of our service brands listed above, as well as each service brand’s website and/or mobile application (all of which are a part of Homekind Ltd.).
3. How We Collect Personal Information
We limit the collection of personal information to what is reasonably required to fulfill the purposes for which it was collected. We collect personal information in the following ways:
By using our services and products and/or submitting information to us in connection with using our services and products, you are providing your consent to the collection, use and disclosure of personal information as set out in this policy. In some cases, your consent may be “implied” meaning your permission is assumed based on your action or inaction at the point of collection, use or sharing of your personal information.
Your consent can be withdrawn at any time, except in limited circumstances, including legal requirements. Withdrawing consent may prevent us from providing our services and products to you.
5. Children’s Privacy Protection
Our websites and apps do not target people under the age of 18 and we do not provide products or services for use by people under the age of 18. If you are under 18 years of age, you may use our sites & apps only under the supervision of a guardian or parent, and you may not use our apps or sites in a way that would require the collection of your personal information. We do not knowingly collect information from persons under 18 years of age.
6. How We Use Personal Information
We collect, use, disclose and retain personal information only for the purposes for which it was obtained or for purposes authorized or required by law. We will not collect, use, disclose or retain personal information for any other purposes unless your consent to do so is obtained.
We may collect personal information from you for the following purposes:
7. How We Share Personal Information
We do not sell your personal information to any organization or person; the only exception to this would be if we sell or transfer any part of our business.
When you interact with any of our associated brands you are interacting with Homekind Ltd. All of our associated brands are fully owned by Homekind Ltd. and use the same underlying ‘Homekind system’. This means that when you share personal information with one of our associated brands that same information is available to our other associated brands. A list of our associated brands can be found in section 2 of this policy.
Certain personal information is shared with our employees and contractors for the purposes described in section 6 of this policy.
We also may share your personal information with the following entities:
Other than the purposes listed above, we may, with your implied or express consent, share or disclose your personal information outside of Homekind Ltd., in accordance with applicable law.
Example: if we were to damage a vase in your home we would ask if we could ship you a replacement through a third party retailer. In this case we would have to provide the retailer with some of your personal information to facilitate the shipping of a replacement.
8. Personal Information We Collect
“Personal information” is any information that identifies you or could be reasonably associated with you. The personal information that we collect includes the following categories:
We collect, use, disclose and retain the above categories of personal information for the purposes described in section 6 of this policy.
We are committed to keeping your personal information safe and accurate. Personal information will be protected by security safeguards that are appropriate to the sensitivity level of the information. We have implemented technical, physical & operational safeguards in an effort to protect your personal information from unauthorized access, alteration, and disclosure. Despite our efforts we cannot guarantee that our measures and safeguards will be sufficient, will not be breached, and that your information may not be disclosed or otherwise accessed in any unauthorized manner. We advise you to consider this before using our service and/or when providing us with information that you wish to keep private.
11. Accessing Your Personal Information
It is your responsibility to provide correct & accurate information. If you notice any errors in your personal information or need to update it, please let us know. You have the right to access the personal information we hold about you, subject to any legal restrictions. We will require you to verify your identity to ensure that the request is authorized. We may request that you specify the type of information you would like to access. If we are unable to complete your request within 20 business days, notice of time extension will be provided within 20 business days of the initial request.
You can make requests for access to your personal information by writing to the address or email listed below.
156 - 363 Sioux Rd
Sherwood Park, AB T8A 4W7
Or By E-Mail:
Email: [email protected]
We may occasionally update this policy. Any changes we make will become effective when we post a modified version of the policy on this webpage. Use of our services after an update constitutes consent to the updated notice to the extent permitted by law.